We have a robust knowledge base to answer the majority of questions our clients have about our products and memberships. You can access all of them here: https://support.madison-reed.com/
If you have additional questions, our licensed professional colorists are here to help via phone or live chat. Hours of operation are:
Monday-Friday, 6am-6pm PT
Saturday & Sunday, 8am-5pm PT
To connect with someone via live chat during these hours, simply click the "Help" icon in the lower right hand corner of this page and enter your question.