If you are looking to cancel your subscription due to a color issue, please reach out to us, we would love to make it right. If you need to cancel due to any personal option, here is how:
We want you to love your hair. If you don't—we can help you find a color that you do love. We would be delighted to have one of our licensed colorists consult with you about your color or your subscription. Simply call 1.866.817.0814 or use the live chat option in the lower right hand corner of the screen to connect with one of our colorists.
To manage your membership information in the Madison Reed Mobile App, take the following steps:
- Log into the Madison Reed Mobile App
- At the bottom of the screen there is a “Membership” Icon, tap on that
- If you have a Hair Color Subscription or Unlimited Roots Membership, it will appear on this screen.
- To cancel your subscription, scroll to the bottom and click ‘Cancel Subscription’
- You will be prompted to enter a reason for cancellation before confirming the cancellation