Customer Service Questions
- Can I get Video Application Assistance?
- How do I reschedule my video chat appointment?
- Can I request a specific colorist for video chat appointments?
- I was disconnected during my video chat, how do I reconnect with the colorist who was helping me?
- How do I book a video consultation appointment?
- What do I do if I am unable to access my email inbox to retrieve my One Time Password?
- Why am I blocked from logging in to my account?
- How do I get my One Time Password?
- Why are you asking me for a One Time Password?
- How do I change the address on an order I just placed?
- How do I cancel an order I just placed?
- What is the 100% Money Back Guarantee?